Ticket purchase --- ZED tickets must be purchased using the myIDTravel website. Tickets will be issued electronically and must be paid for with a credit card at the time of issue.
Note that a fee will be assessed by myIDTravel for each coupon issued.
Refund requests must be submitted through the myIDTravel website within one (1) year of the date of purchase.
• Wholly unused tickets will be refunded in full (fare + tax + myIDTravel fee).
• Partially used tickets will take slightly longer to process; the refund will include the fare and applicable taxes of any unused coupons but not the myIDTravel fee.
Some taxes (e.g., the International Ecuadorian Tourism Fee of $50) are considered sales taxes and are not refundable.
If the ticket is issued by American (ticket number beginning with 001), American’s refund policies will apply. If the ticket is issued by the transporting airline (ticket number not beginning with 001), that airline’s refund policies will appl
