· Mainline American: newjetnet.aa.com
· Envoy: my.envoyair.com
· Piedmont: mypiedmont.aa.com
· PSA: mypsaairlines.com
· Retired mainline American: retirees.aa.com
· Retired Envoy/Piedmont/PSA: fly.aa.com
Team Members Services
General Questions About Non-Rev Travel
Team Member Service Center firstname.lastname@example.org
American Airlines Non-Rev Travel Desk - (WE FLY AA)
Toll-free number is valid from the U.S., Canada, Puerto Rico, the U.S. Virgin Islands, Bahamas, Bermuda, British Virgin Isles, Cayman Islands, Turks and Caicos, Dominica and Panama.
When to contact: If you need to list for non-rev travel and don’t have access to a computer or need to price and purchase an AA20 or AAdvantage Award ticket.
Interline Pass Bureau; Business Travelon and by other airlines. Email: email@example.com
When to contact: If you need assistance with business travel when online travel isn’t available.
Interline Personal Travel on and by other airlines.
When to contact: If you need assistance with personal travel on other airlines,
Non-Revenue Space Available (NRSA) Department
When to contact: If you have questions related to billing or refunds for pass travel. For additional information, see the Trips tab in the Travel Planner to open a case or dispute charges associated with non-revenue travel.
How/where to reach us: (Include AA ID on all correspondence and check payments).
Regular U.S. Mail: American Airlines PHX-RWE-ACR ~ Attn: NRSA , 4000 E. Sky Harbor Blvd Phoenix AZ 85034