page index ----- AA20 Tickets

AA offers a touchless check-in process through their Mobile App for AAdvantage Members enrolled in TSA PreCheck. 

This contactless technology uses facial recognition to verify identity at select security checkpoints, eliminating the need 

for physical IDs or boarding passes.  

 HOW IT WORKS

1. Opt-in: AAdvantage members with TSA PreCheck must first opt-in to the Touchless ID program through the American Airlines mobile app. 
2. Profile Setup: This involves saving passport and Known Traveler Number (KTN) to your profile. 
3. Check-in: Check in for your flight through the American Airlines app. 
4. Look for the Icon: On your boarding pass, you'll see the TSA PreCheck Touchless ID icon. 
5. Dedicated Lane: Use the dedicated Touchless ID security lane at participating airports. 
6. Facial Recognition: At the security checkpoint, a camera will scan your face and verify your identity against your digital ID. 

Click on the link below to download the AA Mobile App

 for Apple and Android phones. 

KEY POINTS

To utilize TSA PreCheck Touchless ID, you must first be 

enrolled in TSA PreCheck. Then, with participating airlines 

and airports, you can opt-in to the touchless ID program

during the check-in process, usually through your 

airline's mobile app. 

This requires saving your passport and Known Traveler Number (KTN) to your airline profile and authorizing the use of your

 facial scan for identification. At the airport, look for the 

TSA PreCheck Touchless ID lane at participating checkpoints.   

• This process is for Airline Loyalty Members who are also enrolled in TSA PreCheck. 
• A valid passport and a Known Traveler Number (KTN are required in your profile. 
• The opt-in is valid for one year and can be canceled at any time. 
• While using Touchless ID, you should still carry your physical ID as TSA may request to see it.
• The Touchless ID process is designed to be efficient and secure, with the digital ID erased from checkpoint readers after verification. 

AIRPORTS WITH TOUCHLESS CHECK-IN

Starting May 29,  2025 AAdvantage® members traveling through (DCA),  (LGA), (ATL) and (SLC) will be eligible to enjoy a streamlined process at Transportation Security Administration (TSA) airport security checkpoints through TSA Pre-Check@Touchless ID. 

Click on the link below to determine the Airlines and Airports participating in Touchless Check-in.

SELF SERVE OPTION  - myIDTravel

You no longer have to place a booking on hold on aa.com and then call 888-WE-FLY-AA to complete your purchase of most AA20 tickets. You can now  book AA20-eligible tickets in first, business,e or main cabins and pay with a major credit card through myIDTravel.

While the new self-serve process is the preferred method for booking AA20 tickets, existing processes will remain in place as the following fare types and payment methods are not currently accepted by myIDTravel.

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Tickets that CANNOT be 

purchased thru myIDTravel are ----- 

· Premium Economy fares.

· AAdvantage Award tickets.

· Fares being purchased using a travel credit, a gift card or 

the American Airlines credit card  (not co-branded).

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This is the Process for Self-Serve AA20 Travel

To self-serve your AA20 ticket in any cabin (except Premium Economy) and complete your transaction 

with a major credit card:

1. Access the myIDTravel tool using the Travel Planner on AA retirees website.

2. Select the travelers from the Traveler Selection page.

3. Select American Airlines from the Airline dropdown menu, then select AA20 Discount from the Travel Status dropdown.

4. Enter your itinerary information and dates of travel.

5. Select your flights to see the AA20 fares available. 

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The fares displayed reflect the 20% discount off the lowest available fare  for the flight(s) selected.   

If the lowest fare available is a Basic Economy fare a

 notification of it will be provided. You can then choose to continue with the booking or use existing processes 

to purchase a less restrictive fare type.

6. Continue through the booking process, entering

 contact information and credit card payment details. 

You may use any major credit card.

7. After completing your transaction, you’ll receive a confirmation containing your booking reference

 and ticket number(s).

8. After purchasing, you’ll be able to enter your booking details on aa.com in order to manage your trip, add AAdvantage number(s), select  seats (depending on fare rules) 

and add amenities.

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 The Existing Processes for AA20 Ticketing Remains the Same

While the self-serve option is preferred, if you are unable to complete your booking within the myIDTravel tool due to fare type, class of service or payment method, you may book AA20 tickets using one of the existing processes. 

THE  FINE  PRINT

 AA20 tickets are valid only on flights operated by American and flights marketed as American Eagle. An AA20 ticket allows you to check up to two bags for free (within allowable size and weight limitations) at the ticket counter or self-service kiosk. 

The AA20 discount is applied to the base fare before taxes or fees, and additional amenities do not qualify for the discount. Except for the baggage allowance, all fare rules apply for the fare against which the 20% discount is taken.

Who’s Eligible to fly AA20?

Review AA Travel Guide for Official Information

· Employees and retirees of AA and its wholly-owned regional carriers.

·Spouses, company-recognized domestic partners or registered companions.

· Child(ren) up to age 24 years.

· Parent(s), or parent(s)-in-law as long as they are listed

 as your designated D2Ps.

AA20 is for Personal Travel Only

You and your eligible dependent travelers may use your AA20 discount for personal leisure travel only. 

For example, if you run a side business for personal gain, 

you may not use your AA20 discount to purchase a ticket 

for the purpose of running that business or for travel 

in relation to that business.