Please Help Support AMRRC



Non-Revenue Travel Planner - NRTP

Effective January 9, 2018, the NRTP will be no longer available.
All travel processes must be done through “The Travel Planner” effective this date. To access The Travel Planner, log-in to




Password Reset for

passwordIf you are experiencing issues with access to the Retirees' Website and you get the error:
Contact System Administrator

PRIOR TO CALLING for Password Issues
Follow this Process.

  1. Go to and scroll down the menu to change password.
  2. Employee Numbers should be 6-digits. If you have a 5-digit employee number you will need to place a leading zero in front of it.


    • Your password is stored in multiple locations.
    • If your password is not changed in all locations, your account will be locked. The old and new passwords will conflict and access will be denied.
    • The following few questions and brief instructions will help you reset your password in all locations and ensure that you never lose access to your account.

  4. Although, not previously required, you must now select and answer (4) Security Questions. If you successfully completed the information asked the response will be;
    Your password has been successfully changed in System Access Manager (SAM) and Windows
  5. Then attempt to reset your password.
  6. If you still cannot reset your password: Call 1-888-207-2607, then press #2 and wait for a representative to speak to you. Do Not use option #1 for password reset issues as it will only tell you that they no longer offer password reset on the phone. Then the message states that if you are having password issues to press #2.

Downloading tbannerhe AA Travel Apps
JetAway and

Web Browser is a software application for retrieving, presenting and navigating information resources on the World Wide Web. An information resource is identified by a Uniform Resource Identifier (URI/URL) that may be a web page, image, video or other content. Hyperlinks presented in resources enable users easily to navigate their browsers to other related resources.

Although browsers are primarily intended to use the World Wide Web, they can also be used to access information provided by web servers in private networks. The most popular web browsers are Chrome, Edge (preceded by Internet Explorer), Safari, Opera and Firefox.

Mobile Devices; tablets, e-readers, smartphones.

VERY IMPORTANT Sometimes there will be an issue in downloading these Apps and in some instances, it can be an issue with the BROWSER you are using.

  1. You may have to download a 'different' browser if this is preventing the App from loading.
  2. If your Browser is set to "private" the page will not load so you will need to change your Browser Setting.
  3. Be certain that your history and cookies are cleared.

AAdvantage Award Tickets for Retirees


Last year, AA announced that ‘fees’ associated to AAdvantage Award tickets will be waived for Retirees if the AAdvantage miles were used from a Retiree’s AAdvantage Account.

Award fees, ticket-change fees and reinstatement fees are waived on award tickets claimed from a Retiree’s account.

Retirees are also provided a 20% discount (of miles claimed for award tickets). Confirm your reservations on website based on the AAdvantage Award class of service and date/day of travel. Then call We-Fly-AA at 1-888-933-5922, press option 4, then press option 1, and provide your AA Employee Number and your AAdvantage Account Number.

The 20% discount must be applied at time of ticketing; not after the ticket has been purchased. The credit card used must be in the name of the AAdvantage member unless the member is the customer.




libertyJoin us in our efforts to restore our pass policy, for equal rights for ALL Retirees, without discrimination to specific work groups, including TWA, USAir, Sabre and other Retirees from AMR.    Thank you.


We are a proud member of the
click here for latest action alert

Become a Member of AMRRC


Kathy Johnson

News From Your President



AMRRC has confirmed with AA that ALL non-revenue problems should be sent to the email address below so it can be determined what occurred and why it occurred.


  • AMRRC recommends that all employee and retirees save the email for the Employee Travel Department.
  • This department and it employees report directly to Cari Ulrich, Managing Director of Human Resources and they will investigate your non-rev travel concerns and issues, including why, NON-REVS ARE BEING LEFT BEHIND.
  • All non-revenue travel issues should (immediately) be sent to Employee Travel so it can be determined what happened to cause the issue.
  • All emails currently being sent to other executives or managers about non-rev travel issues are forwarded to this department to research and respond to the traveler. You should discontinue sending non-rev travel problems to others because they are forwarded to and researched by Employee Travel.
  • You MUST include your name and all of the flight information (flight, date, boarding city, connecting city and if possible a screen shot of the standby list especially if the issue involves boarding, or being left behind on a flight when there are empty seats. No research can be done without this information.
  • If you are being required to check your bags simply because you are a non-rev passenger; this information should also be sent because non-revs should not be targeted for checking bags at the gate. Checking bags is determined by boarding group, not being a non-rev traveler.
  • This process is not intended to identify and report personnel issues. This process is specifically intended to determine why a situation occurred which caused an issue so it can be addressed and fixed.
  • Please include AMRRC in your email to AA so we are also informed of non-rev travel issues for future discussions in our meetings with AA.
  • Please save this email address for Travel Problems to AMRRC.



life ins

Legacy American Airlines Retirees who retired prior to 11/01/2012 are eligible for Retiree Life Insurance. The amount of eligible life insurance may vary based on your retirement date and/or other factors. The following guidelines are provided for your review.

The Legacy AA retirees who retired on or before 11/01/12 have a Life Insurance Benefit.

Those who retired after 11/01/12 DO NOT.

Retirement Date Retiree Life Insurance Amount*
Prior to: 01/1/1976 $5,000 to $20,000 (Based on your salary at the time of retirement*)
Prior to: 11/1/2012 Majority of Retirees: $5,000
After: 11/1/2012 Not Applicable
  • For additional information, please review the Pre- 11/1/2012 Retiree Benefits Guide under Life Insurance Benefit.
  • You may also contact the American Airlines Benefits Service Center at 1-888-860-6178 if you have any questions about your coverage. It is also very important to “VERIFY” your Beneficiary Information with AA. (Monday – Friday: 9am – 6 pm CT).

BODs - Performance Summary Notebook

Each Board Member and Mr. Parker were provided a (245-page) bound Notebook by AMRRC. It highlighted some very important corporate issues occurring since the merger. All opinions contained in the notebook are those expressed solely by AMRRC.


Annual Shareholders Meeting
June 8, 2016 – 9:00 a.m.

A copy of the Notebook is included in this link. CLICK HERE TO REVIEW IT.

mckenna parker lori rally rally rally rally banner

Rich Slivocka
State of the Airline Meeting
January 29, 2016

Watch the Introduction and Statement by Retiree, Rich Slivocka to CEO, Doug Parker

Welcome to AMRRC, Inc.

The views, comments and ideas expressed on the AMRRC Website do not represent those of the American Airlines Group and its subsidiaries. The logos, flight symbols, all service marks and trademarks contained herein are property of their respective owners. AMRRC is not associated with AAG.

State of the Airline (SOTA)
4th Quarter/2017 Earnings Meeting
Thursday, January 25, 2018
at 9:00 a.m. CST

AA Headquarters ~ Cafeteria Atrium
4333 Amon Carter Blvd. ~ Ft. Worth

AMRRC is pleased to announce that all Retirees are invited to attend the State of the Airline Meetings every quarter. After the earnings are announced those in attendance will have the opportunity to ask questions of Mr. Parker.


See You There – Kathy Johnson, President of AMRRC.


American Airlines' 3rd Q Performance

  • American Airlines posted third-quarter earnings that beat Street estimates.
  • Hurricanes forced the airline to cancel some about 8,000 flights.
  • Profits narrowly top expectations after storms
  • Fuel and other costs rose in the 3rd quarter.
  • American Airlines, the largest U.S. airline, weathered three major hurricanes in the third quarter to post profits that narrowly beat analysts' expectations.

Expectations vs. Results

  • Adjusted EPS: $1.42 vs. $1.40 expected in a Thomson Reuters survey of analysts.
  • Revenue: $10.88 billion, in line with estimates.

The airline, like its competitors, faced climbing fuel costs and an onslaught of powerful storms that hit some of its key airports, including its Miami hub.

The airline said it canceled some 8,000 flights due to the storms and estimates that storm-related costs will run about $75 million in pretax earnings.

American said its revenue per each seat it flies one mile, a key industry metric, grew 1.1 percent in the three months ended in Sept. 30.

American said that metric should improve further in the fourth quarter from the same period a year ago, growing 2.5% to 4.5% on an increase in leisure and business travel demand.

American's shares were down 1% in morning trade Thursday.

The airline said net income of $624 million was down more than 15% from the third quarter of 2016, as costs rose, while its reported revenue of nearly $10.9 billion was in line with estimates. On an adjusted basis, its American posted per share earnings of $1.42, just above the $1.40 Wall Street forecast.

During an earnings call later Thursday, executives will likely address the rollout of the airline's no-frills basic economy product, which in exchange for giving up certain perks like seat selection gives passengers a lower fare. Analysts may also ask how stricter U.S. security measures on U.S.-bound flights that went into effect Thursday will affect its passengers as well as those on its many international partner airlines.


American Airlines – 2nd Quarter Profit - 2017

July 28, 2017

American Airlines reported its second-quarter 2017 results, including these highlights.

  • Recorded a second-quarter 2017 pre-tax profit of $1.3 billion, or $1.5 billion excluding net special items, and net profit of $803 million, or $944 million excluding net special items.
  • profit
  • Reported second-quarter earnings of $1.63 per diluted share. Diluted earnings per share excluding net special items were $1.92, up 8.5 percent versus 2016.
  • Reported a 7.2 percent increase in total revenue, to $11.1 billion, and a 5.7 percent increase in total revenue per available seat mile (TRASM).
  • Returned $500 million to stockholders in the second quarter through the repurchase of 10.0 million shares for $450 million and dividends of $50 million.

2017 stockholders

June 14, 2017 - AA 4th Quarter Shareholders' Meeting, New York City. Retirees and AMRRC Shareholders were in attendance of meeting.

This year it was great that a large number of people from other AA organizations joined us at the pre‑meeting Rally at 8:00 am, and also voiced their concerns at the meeting at 9:00 am.

Thank you again to Mary McKenna for her great work in organizing the rally.

The AMRRC packet of information to the Board of Directors began with a message from Roy King, Retiree, 50.6 years with AA, Seniority 06/28/1962

Roy’s words represent us all:

“Does anyone have the common decency to honor precious commitments to AA employees? Is there no shame in deceiving those retirees who believed in their future flying benefits that would be there at the end retirement? How can one person destroy the trust of so many employees that have given the better of their career to be thrown under the bus? Please reinstate the original retiree travel benefits back to its original position with honor, proud and integrity. AA should take the high ground.”

The following 21 minute video has a few highlights from 2017.

Or view them individually:

Rally at 8:00 am with Mary McKenna and a terrific crowd!

Mary McKenna spoke directly to Doug Parker at the Shareholder Meeting about the AA Flight Attendant toxic uniforms

Gail Dunham

Rich Slivocka “This t-shirt”

Jenny Rubin, Retired AA Flight Attendant-“Benefits in Jeopardy”

A few 2017 photos: Click here.

Retirees travel to the AA Shareholder meeting at their own expense, and we will continue to be a voice for Retirees to reinstate our earned pass benefits.

Donations to AMRRC help us cover communication and printing expenses for our not-for-profit organization. Donations are never used for travel expenses. Those expenses are borne by the retirees.

Join us next year June 2018! This is a terrific opportunity to talk directly with AA Board of Directors, Doug Parker and AA management!

Following are highlights from the 2016 AA Shareholder Meeting:

The first question asked at the AA stockholder meeting in NY 2016 was from Mary McKenna

Bill Gatsiadis

Don Smith, Chairman of JFK AA Alumni Association “Privilege or a Benefit?”

Gail Dunham and Russ Adams

Video of the Rally June 8, 2016