Please Help Support AMRRC



Monday–Friday: 7 a.m.–7p.m. CT
Saturday–Sunday: 8 a.m.–4 p.m. CT
1-844-543-5747 to speak with a Representative. You will choose from several prompts to get to the correct department.
Monday–Friday: 7 a.m.–7p.m. CT
Saturday–Sunday: 8 a.m.–4 p.m. CT

Retiree Questions Related To:
  • Travel
  • General Policy
  • Retiree Data Management
Report Issues On-Line
  • OPEN a Case
  • My Cases
  • My Contact Info
Help Desk
Locked out of ~ Retirees Website
or 918-833-3333 Option 3, Option 1
HELP DESK LINKS - Questions and Answers should be reviewed before calling Help Desk.
Click on these links:
Purchase AA20 Ticket
Request A9 Pass Travel

Travel/Invoice Questions
  • Log into go the Travel Planner.
  • View previous trips.
  • Select the dispute button on the trip for which you have a dispute.
  • An email will then be sent to the appropriate department to review. They will provide updates.
AA Benefits Service Center
(Life Insurance)
1-888-860-6178 (Monday-Friday)
(9 a.m.- 6 p.m. Central Time)

HR Services - Pensions & 401k Plan
State Street
AMRRC EMAIL ADDRESS Correspondence, Questions, Concerns Suggestions and Request to Receive Our Electronic Emails
(Closed Group)
NAME: AMRRC American Retirees
Must Answer Retirement Questions Before Approved by the Page Administrators



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Although browsers are primarily intended to use the World Wide Web, they can also be used to access information provided by web servers in private networks. The most popular web browsers are Chrome, Edge (preceded by Internet Explorer), Safari, Opera and Firefox.

Mobile Devices; tablets, e-readers, smartphones.

VERY IMPORTANT Sometimes there will be an issue in downloading these Apps and in some instances, it can be an issue with the BROWSER you are using.

  1. You may have to download a 'different' browser if this is preventing the App from loading.
  2. If your Browser is set to "private" the page will not load so you will need to change your Browser Setting.
  3. Be certain that your history and cookies are cleared.

AAdvantage Award Tickets for Retirees


Last year, AA announced that ‘fees’ associated to AAdvantage Award tickets will be waived for Retirees if the AAdvantage miles were used from a Retiree’s AAdvantage Account.

Award fees, ticket-change fees and reinstatement fees are waived on award tickets claimed from a Retiree’s account.

Retirees are also provided a 20% discount (of miles claimed for award tickets). Confirm your reservations on website based on the AAdvantage Award class of service and date/day of travel. Then call We-Fly-AA at 1-888-933-5922, to speak with a Representative.

The 20% discount must be applied at time of ticketing; not after the ticket has been purchased. The credit card used must be in the name of the AAdvantage member unless the member is the customer.





libertyJoin us in our efforts to restore our pass policy, for equal rights for ALL Retirees, without discrimination to specific work groups, including TWA, USAir, Sabre and other Retirees from AMR.    Thank you.


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Become a Member of AMRRC


Kathy Johnson

News From Your President

SW   Air
Our hearts and prayers go out to all at Southwest Airlines


State of the Airline (SOTA)
1st Quarter/2018 Earnings Meeting
Thursday, April 26, 2018 at 9:00 a.m. CST

AA Headquarters ~ Cafeteria Atrium
4333 Amon Carter Blvd. ~ Ft. Worth

All Retirees are invited to attend the State of the Airline (Earnings) Meetings every quarter. After the earnings are announced those in attendance will have the opportunity to ask questions of Mr. Parker.


In error, the Post Office Box for AMRRC was closed from April 1 – April 13. Any membership mail would have been returned to you during this time of the closure. If you sent any correspondence to AMRRC during this time and it was returned, we apologize. Please re-send any correspondence; we love to hear from our Retirees and we appreciate your support. Thank you.



Retirees receive a 20% discount for travel on AA.

Confirm your reservation in the lowest class of service and put the reservation record ON-HOLD. Have the PNR Number and then call AA @ We-Fly-AA

(1-888-933-5922). Select the appropriate option to speak with a Representative to confirm and issue the discounted ticket.


American Airlines Books $467 Million Pension Contribution for 2018



American Airlines Group Inc., Fort Worth, Texas, expects to contribute $467 million to its pension plans in 2018, the company announced in its 10-K filed Wednesday.

Of the $467 million, $425 million is a discretionary contribution and $42 million is required. The company contributed $286 million to its pension plans in 2017.

As of Dec. 31, American Airlines had $11.4 billion in total defined benefit assets and $18.28 billion in benefit obligations for a funded status of 62.4%, up from 58.1% at the end of 2016. The 10-K did not provide a breakout of U.S. vs. international pension plans, but U.S. plan assets totaled $11.13 billion as of Sept. 30, according to Pensions & Investments data.

The discount rate used to calculate benefit obligations was 3.8% as of Dec. 31, down from 4.3% as of Dec. 31, 2016.

Also as of Dec. 31, the pension plans had an asset allocation of 63.3% equities, 23% fixed income, 13.1% alternatives, 0.4% dividend and interest receivable, and the remainder in cash and the net amount due to/from brokers for the sale of securities.

American Airlines indicated in the 10-K that temporary favorable funding rules expired at the end of 2017, and pension contributions are expected to "increase materially" starting in 2019 when fiscal year 2018 contributions are due.


Copyright Board Ruffles AA's Feathers by Rejecting Logo Copyright Again

Bart Jansen, USA TODAY Published Jan. 30, 2018

AA liner

Even after a go-around, American Airlines couldn’t clear the relatively low threshold to copyright its logo adopted in 2013, the U.S. Copyright Office’s review board has ruled.

“A mere simplistic arrangement of non-protectable elements does not demonstrate the level of creativity necessary to warrant protection,” Catherine Zaller Rowland, senior adviser to the register of copyrights, said in a five-page explanation called “the final decision in this matter.”

The airline already has the image trademarked, to prevent another U.S. carrier or tourism entity from using the image in its marketing. But a copyright would have offered longer and broader protection internationally, if it were approved. “We have reviewed the copyright office’s decision and are working to determine our next steps,” airline spokesman Matt Miller said.

American filed an application June 3, 2016, to register the logo. But a registration specialist refused the registration in a letter Oct. 4, 2016, by finding it “lacks the authorship necessary to support a copyright claim.”

American disputed that finding and requested a reconsideration in a letter Dec. 20, 2016. The airline argued that the logo “far exceeds the extremely low level of creativity required to sustain a copyright claim,” according to the letter from Andrew Avsec, an intellectual-property lawyer with Brinks Gilson & Lione.

He described the logo as having the trapezoidal shapes above and below the eagle’s head representing its wings, with flared edges. The shape is also meant to represent one leg of a capital A, to suggest an eagle in flight.

But after re-evaluating the request, the office again rejected it by concluding it “does not contain a sufficient amount of original and creative artistic or graphic authorship to support a copyright registration,” according to an April 12, 2017, letter from Stephanie Mason, an attorney-advisor.

American then filed a second request the same day as the rejection, with Avsec suggesting there was “significant modification” of the “underlying geometric shapes.” The carrier adopted the image after combining with U.S. Airways to become the world’s largest airline.



life ins

Legacy American Airlines Retirees who retired prior to 11/01/2012 are eligible for Retiree Life Insurance. The amount of eligible life insurance may vary based on your retirement date and/or other factors. The following guidelines are provided for your review.

The Legacy AA retirees who retired on or before 11/01/12 have a Life Insurance Benefit.

Those who retired after 11/01/12 DO NOT.

Retirement Date Retiree Life Insurance Amount*
Prior to: 01/1/1976 $5,000 to $20,000 (Based on your salary at the time of retirement*)
Prior to: 11/1/2012 Majority of Retirees: $5,000
After: 11/1/2012 Not Applicable
  • For additional information, please review the Pre- 11/1/2012 Retiree Benefits Guide under Life Insurance Benefit.
  • You may also contact the American Airlines Benefits Service Center at 1-888-860-6178 if you have any questions about your coverage. It is also very important to “VERIFY” your Beneficiary Information with AA. (Monday – Friday: 9am – 6 pm CT).

Welcome to AMRRC, Inc.

The views, comments and ideas expressed on the AMRRC Website do not represent those of the American Airlines Group and its subsidiaries. The logos, flight symbols, all service marks and trademarks contained herein are property of their respective owners. AMRRC is not associated with AAG.


Are these the best and worst airlines in the United States?

A honest and true look at airline performance can only come from analyzing objective data, and that’s why The Points Guy has undertaken the second-annual comprehensive study of the largest airlines in the United States. From prices to cabin comfort to frequent flyer programs, we’ve dug through the numbers across 10 criteria covering every aspect of each airline’s operations, and ranked the best, the worst and everyone in between.

For the second year in a row, Alaska Airlines sits at the top of The Points Guy’s ranking of airlines in the United States. The travel-focused site gave Alaska points for its airfare, timeliness, baggage handling, and customer service, as well as its frequent-flyer program, which it considers the best in the industry. Other airlines that ranked high on TPG’s list were Southwest at number two and Delta at number three.


Perhaps the biggest surprise on the list is that, thanks to innovations in minimizing lost bags, flying bus Spirit Airlines is now ranked above JetBlue, which dropped from fourth to eighth place in the ranking. The Points Guy blamed this on the fact that JetBlue was “ranked dead last” for on-time arrivals and speculated that passengers were frustrated because JetBlue was acting like a low-cost airline without actually having low-cost airfare.

AA logo

Fourth Quarter and 2017 Annual Profit

  • Reported a full year 2017 pre-tax profit of $3.1 billion, or $3.8 billion excluding net special items¹, and a full year net profit of $1.9 billion, or $2.4 billion excluding net special items.
  • Reported a fourth-quarter 2017 pre-tax profit of $425 million, or $739 million excluding net special items, and a fourth-quarter net profit of $258 million, or $455 million excluding net special items.
  • 2017 earnings were $3.90 per diluted share, or $4.88 per diluted share excluding net special items. Fourth-quarter earnings were $0.54 per diluted share, or $0.95 per diluted share excluding net special items.
  • Accrued $241 million for the company’s profit sharing program in 2017, including $46 million in the fourth quarter.
  • Returned $1.7 billion to shareholders in 2017, including the repurchase of 33.9 million shares and dividend payments of $198 million.

2017 stockholders

June 14, 2017 - AA 4th Quarter Shareholders' Meeting, New York City. Retirees and AMRRC Shareholders were in attendance of meeting.

This year it was great that a large number of people from other AA organizations joined us at the pre‑meeting Rally at 8:00 am, and also voiced their concerns at the meeting at 9:00 am.

Thank you again to Mary McKenna for her great work in organizing the rally.

The AMRRC packet of information to the Board of Directors began with a message from Roy King, Retiree, 50.6 years with AA, Seniority 06/28/1962

Roy’s words represent us all:

“Does anyone have the common decency to honor precious commitments to AA employees? Is there no shame in deceiving those retirees who believed in their future flying benefits that would be there at the end retirement? How can one person destroy the trust of so many employees that have given the better of their career to be thrown under the bus? Please reinstate the original retiree travel benefits back to its original position with honor, proud and integrity. AA should take the high ground.”

The following 21 minute video has a few highlights from 2017.

Or view them individually:

Rally at 8:00 am with Mary McKenna and a terrific crowd!

Mary McKenna spoke directly to Doug Parker at the Shareholder Meeting about the AA Flight Attendant toxic uniforms

Gail Dunham

Rich Slivocka “This t-shirt”

Jenny Rubin, Retired AA Flight Attendant-“Benefits in Jeopardy”

A few 2017 photos: Click here.

Retirees travel to the AA Shareholder meeting at their own expense, and we will continue to be a voice for Retirees to reinstate our earned pass benefits.

Donations to AMRRC help us cover communication and printing expenses for our not-for-profit organization. Donations are never used for travel expenses. Those expenses are borne by the retirees.

Join us next year June 2018! This is a terrific opportunity to talk directly with AA Board of Directors, Doug Parker and AA management!

Following are highlights from the 2016 AA Shareholder Meeting:

The first question asked at the AA stockholder meeting in NY 2016 was from Mary McKenna

Bill Gatsiadis

Don Smith, Chairman of JFK AA Alumni Association “Privilege or a Benefit?”

Gail Dunham and Russ Adams

Video of the Rally June 8, 2016

BODs - Performance Summary Notebook

Each Board Member and Mr. Parker were provided a (245-page) bound Notebook by AMRRC. It highlighted some very important corporate issues occurring since the merger. All opinions contained in the notebook are those expressed solely by AMRRC.


Annual Shareholders Meeting
June 8, 2016 – 9:00 a.m.

A copy of the Notebook is included in this link. CLICK HERE TO REVIEW IT.

mckenna parker lori rally rally rally rally banner

Rich Slivocka
State of the Airline Meeting
January 29, 2016

Watch the Introduction and Statement by Retiree, Rich Slivocka to CEO, Doug Parker