Our heartfelt “Thank You” to all who have donated towards the expenses of the preparation for the Presentation Notebooks which were presented to each of the Board Members at the Shareholders Meeting last week in New York. We sincerely appreciate any donation, no matter how small, to help with these expenses.
American Airlines Shareholders Meeting
Board of Directors
June 8, 2016
The (245-page) Presentation Notebook which was presented to each Board Member at the Shareholders Meeting can be viewed here. All opinions contained in the notebook are those expressed solely by AMRRC.
AMERICAN AIRLINES TRAVEL GUIDE
Please continue to frequently review THE TRAVEL GUIDE for any revisions to your travel benefits.
It is continually being updated and all your questions about the travel program can be answered in the guide.
Effectively Immediately all employees and retirees are now permitted to switch from/to, a D1 and D2 or D2R priority classification up until one hour before domestic flights and two hours prior to international flights.
After check-in you Must Cancel your original PNR listing and create a new PNR to switch your boarding status from /to D1, D2, or D2R.
You MUST make this change in NRTP (Non-Revenue Travel Planner). Airport Agents CANNOT make any of these changes for an employee or retiree. So be certain to have the appropriate APPs downloaded to your mobile devices to access the NRTP.
FOR FLIGHTS IS NOT PERMITTED
Please Be Considerate of other non-revenue travelers and cancel your flight listing(s) if you do not intend to travel on that flight.
Double Listings create MORE WORK for the gate agents trying to process non-revenue travelers. When there are double listings on the standby list, the agent must also process those names on the standby list as a “No Answer or Cancel” them. Double listings also create inaccurate numbers for non-revenue travelers trying to plan a trip because more travelers have listed than plan on traveling.
U. S. Passports - Renew Early
If your U.S. Passport expires in 2016, the State Department urges you to renew it now, as it expects a surge in renewals of 10-year passports issued in 2006 and 2007.
The Western Hemisphere Travel Initiative implemented in 2007 required anyone, including U.S. citizens, traveling by air to the U.S. from all foreign countries (including Canada, Mexico, Central and South America, the Caribbean, and Bermuda) to have a valid passport. More than 30 million people applied for U.S. Passports during the 2006-2007 timeframe.
AA Retiree ID Card
AA is issuing Retiree Identification Card for “all” retirees considered to be Mainline Airline Retirees, including retirees for America West, US Airways, and all other mainline carriers now included in the new AA. Retirees of Express Carriers (PSA, Piedmont, Envoy) are not being issued AA Retiree IDs.
Retirees can request their Retiree IDs electronically on www.aa.retirees.com Please follow the instructions posted with the form.
CLICK HERE to print the Retiree ID Form if you want to submit it via U.S. Mail. Follow the instructions on the form. Date and retain a copy of the completed form for your records.
Our Mission Statement
The American Airlines Retirees Committee goal is to Preserve Retiree Benefits through Communications and Determination!
AMRRC, Inc. was incorporated as a 501(c4) tax exempt, nonprofit corporation, dedicated to represent all Retirees from American Airlines, from past mergers and to protect Retiree benefits for future Retirees.
AMRRC, Inc. will work to restore Retiree Earned Benefits and to meet the short term and long term challenges that are ahead. Retirees are proud of our decades of hard work that made American Airlines great. Retirees deserve Respect and the Earned Benefits, including travel pass benefits that were promised for our years of service as a part of our Retirement programs.
We look forward to working with old and new members for the long term.
Welcome to the New AMRRC, Inc. April 2015.
The views, comments and ideas expressed on the AMRRC Website do not represent those of the American Airlines Group and its subsidiaries. The logos, flight symbols, all service marks and trademarks contained herein are property of their respective owners. AMRRC is not associated with AAG.
AMERICAN AIRLINES RETIREE TRAVEL CHANGES.
OVER 10,000 RETIREES HAVE SIGNED THE FOLLOWING PETITION:
Join us in our efforts to restore our pass policy, for equal rights for ALL Retirees, without discrimination to specific work groups, including TWA, USAir, Sabre and other Retirees from AMR. Thank you.
AMRRC recommends that all employee and retirees save the email for the Employee Travel Department.
This department and it employees report directly to Cari Ulrich, Managing Director of Human Resources and they will investigate your non-rev travel concerns and issues, including why, NON-REVS ARE BEING LEFT BEHIND.
All non-revenue travel issues should (immediately) be sent to Employee Travel so it can be determined what happened to cause the issue.
All emails currently being sent to other executives or managers about non-rev travel issues are forwarded to this department to research and respond to the traveler. You should discontinue sending non-rev travel problems to others because they are forwarded to and researched by Employee Travel.
You MUST include your name and all of the flight information (flight, date, boarding city, connecting city and if possible a screen shot of the standby list especially if the issue involves boarding, or being left behind on a flight when there are empty seats. No research can be done without this information.
If you are being required to check your bags simply because you are a non-rev passenger; this information should also be sent because non-revs should not be targeted for checking bags at the gate. Checking bags is determined by boarding group, not being a non-rev traveler.
This process is not intended to identify and report personnel issues.
This process is specifically intended to determine why a situation occurred which caused an issue so it can be addressed and fixed.
Please include AMRRC in your email to AA so we are also informed of non-rev travel issues for future discussions in our meetings with AA.
Many countries require that a U.S. passport be valid for a ‘specific period of time beyond your DEPARTURE DATE’. There are some countries that require a Visa and that have currency requirements. Please visit the State Department Website to determine the requirements of the country you are visiting.
Most U.S. passport holders traveling to Australia for tourism or business purposes for less than (90) days can obtain an Electronic Travel Authority (ETA). The ETA is an electronic label-free visa and can be obtained at the ETA website for a small service fee.
Applies for travel FROM Sydney
Non-Revs can check-in on-line (placed on the stand-by list) for flights departing SYD, however; the Australian Government requires Advance Passenger Processing (APP) for travelers.
As a result of APP ~ ALL TRAVELERS MUST CHECK-IN AT THE TICKET COUNTER to clear all the mandatory departure documentation requirements.
Non-Revs will be cleared for the flight at the ticket counter.
Do not go to the gate for check-in, otherwise, you will be directed back to the ticket counter.
Revenue customers can now book flights to five (5) Cuban cities on AA through reservations, mobile app, mobile web and AA.com. The launch dates from MIA, are listed below. Boeing 737-300 aircraft will be in a 160-passenger configuration with (16) First Class, (30) Main Cabin Extra and (114) Main Cabin. The A319 aircraft will be 128 passenger configuration with (8) First Class, (24) Main Cabin Extra and (112) Main Cabin.
Sept. 7: Holguin (HOG) and Cienfuegos (CFG)
Sept. 9: Santa Clara (SNU) and Camaguey (CMW)
Sept. 11: Varadero (VRA)
Travel to Cuba MUST Fall Under One of These Categories
Humanitarian Projects of to provide support for Cuban people
Official business of the U.S. government, foreign governments and certain intergovernmental organizations
Professional Research or Meetings
Educational Activities by Individuals at Academic Institutions
People to People Travel
Public Performance (Clinics, Workshops, Athletic or Other Competitions and Exhibitions
Authorization to provide travel services, carrier services and remittance forwarding services
Activities of Private Foundations, Research or Educational Institutes
Exploration of Certain Internet Based Services
Non-Revenue Travel: there will be a brief travel restriction. You will be eligible to book travel for yourself, your eligible travelers and guests for travel September 15th or later – your travel must fall into one of the approved categories.
FOR IMMEDICATE RELEASE
AA Retirees Benefits Rally
Wednesday, June 8, 2016 at AA Shareholders Meeting, NYC
June 8, 2016, at 8:00 a.m. American Airlines’ Retirees, Shareholders and Supporters will meet outside the American Airlines’ Shareholders Meeting at the Law Offices of Latham & Watkins,
885 Third Avenue, New York City. (Corner of Third Avenue and 53rd Street)
(Annual Shareholders Meeting Begins at 9:00 am.)
Retiree Rally sponsored by www.AMRRC.net
American Airlines Retirees Committee
Preserving Retiree Benefits through Communications and Determination!
Representing Retirees from all Legacy Airlines that became American Airlines.
This is a personal message from the more than 7,500 American Airlines and Sabre Retirees that AMRRC represents. They have asked that it be personally delivered to the American Airlines Board of Directors.
It is incredulous that at such an extraordinary important time for AA, that such a senseless decision was made causing such ill-will, resentment, distrust and animosity while at the same time alienating thousands of individuals and for a total cost savings of ‘Zero’ $Dollars to AA. With the implementation of D2R retirees now choose to purchase tickets for themselves and family members on other airlines because anger fuels their feelings of having been discarded by the new AA management after decades of dedicated service to AA. Retirees are rapidly becoming frequent fliers of other airlines’ travel programs and using their airline credit cards to earn award travel, rather than, flying on AA and using the Citibank AAdvantage card.
The top AA leadership has lost the goodwill and priceless trust from employees and retirees with the audacity and insolence of the new AA to keep and grand-father “their own travel benefits (and the benefits of others) exactly as they were provided to them prior to the merger.” Many of those never even worked for American Airlines! This sends an unethical message to all, that they are far more important than the employees and retirees who have served American Airlines for more than eighty-two (82) years since the very year American Airlines, Inc. was created.
Decades of extraordinary leadership recognized the value of the employees and retirees with the best travel benefits in the airline industry, a tradition that the new AA should have been proud to continue. Instead AA chose to give travel away for free which does not create the trust and perception that AA management is seeking from its employees and retirees. “FREE” does not create value or loyalty.
Thousands of Retirees who worked decades for American Airlines want to continue to be life-long goodwill Ambassadors for American Airlines, however, actions by the management of the world's largest airline have left them questioning their loyalty. While the new American Airlines can claim it’s the largest airline in the world; it can no longer lay claim to being the greatest airline.
For its customers; AA has increased capacity by adding more seats in the coach cabin, increased its fees for auxiliary services, and increased the mileage and booking fees required for AAdvantage Award Tickets. All of these have come with little or no advance notice.
For its retirees; it has ignored contracts, retiree agreements, 82 years of promises to retirees, and downgraded their travel benefits which they worked decades to earn – travel benefits which were no loss of shareholder value. As a fact check would indicate, the previous pass benefits were the best in the industry and provided for service charge revenues to American Airlines. The revised travel benefits eliminated all service charges for all employees/retirees and their family members traveling in first class or coach.
As former employees and now retirees, we are as disappointed as are its customers in letting the customer-service aspect of travel take a back-seat to everything else. Why would AA do this when providing exceptional customer service is a zero-cost factor to AA but priceless to shareholder value and its customers?
Our Struggle is America’s Struggle; please let the Retirees of American Airlines explain why. At the immediate close of the merger, Mr. Parker decided that American Airlines Retirees should take a back-seat when he chose to implement arbitrary changes to the travel program and greatly increased in to the millions the number of eligible free pass travelers which now includes newly-hired employees, their immediate family, extended family members and friends, even visiting foreign exchange students of employees –who have no affiliation whatsoever to American Airlines.
It seems from the opinions and travel experiences posted on social media by the customers of AA that they are experiencing some of the same loyalty issues as employees and retirees.
The fact that customers, employees and retirees are not being consistently well served by a company setting record-breaking profits should be cause for concern because this kind of corporate culture does not promote loyalty. Will AA be able to recapture its greatness when the cost of fuel goes up, or the economic odds go against all the cost-reducing factors contributing to its extraordinary financial success for its shareholders?
President, AMRRC, INC.
Our hearts and prayers are with every person
affected by the tragic event in Orlando.
Brandon Wade Star-Telegram
BY ANDREA AHLES – APRIL 2, 2016
American Airlines announced it will offer profit sharing to its employees in 2016. Analysts say it’s too early to tell if it will improve the corporate culture.
It was a surprising reversal by an airline CEO who for two years had stuck to his guns, saying that higher wages are better for employees than risky profit-sharing plans.
But last month, American Airlines’ chief executive Doug Parker announced that the Fort Worth-based carrier would implement a profit-sharing program for more than 110,000 employees.
“This is a CEO who had a point of view and then changed it to one that is frankly a more employee-friendly point of view,” said Henry Harteveldt, an analyst with Atmosphere Research.
But will the prospect of getting a profit-sharing check at the end of the year make American employees pull together to make the airline great again? Parker and other senior executives at American hope so.
American Airlines CEO Doug Parker acknowledged Tuesday (early March) that employees at the world’s largest airline “still don’t trust us,” after the pilots union accused management of fomenting a “toxic culture.”
In a presentation to investors and Wall Street analysts, Parker said employee relations are more important than ever as the airline industry has consolidated and management has to do a better job of engaging American’s workers.
“We have to be out working to find ways to positively surprise our employees,” Parker said. “They still don’t trust us. It’s not their fault they don’t trust us. They don’t trust us because of what they’ve experienced. They haven’t experienced trustworthy things. Not because the people they work for are necessarily not trustworthy, simply because the people they worked for couldn’t live up to the promises they made. … They’re still gun shy from it.”
In a letter sent to Parker over the weekend, the pilots union criticized American management, saying a “toxic culture” was returning to the airline. The union outlined several issues, such as crew scheduling and payroll problems that were contributing to poor labor relations.
“We see managers at our airline clinging to their old ways,” the union said in its letter, which also said the airline was putting out an “embarrassing” product to customers.
Parker said the industry has fundamentally changed, with airlines no longer struggling to survive but instead part of global networks that can take customers anywhere they want to go. But managers are still managing as if the airline may not last, he said.
“The American team has lived in that old world of management-labor tension for so long, and changing this culture requires them to understand the industry is now a different place, and they have to get past that. We all have to get past it,” Parker said.
Although the airline has given $3.5 billion in pay raises to several of its labor groups, including pilots, flight attendants and gate agents, Parker says bigger paychecks are not enough to motivate a workforce. But he did not address profit-sharing, which some employees including flight attendants have asked American to consider now that American made $7.6 billion in profits in 2015. Mechanics and ground workers have not received raises as they are in negotiations for a new joint contract.
American is spending $3 billion on customer service improvements and buying hundreds of new planes to replace its aging fleet. But Parker said the investments will be meaningless if employees aren’t proud of the airline.
“If we don’t have our employees engaged and excited about being at American Airlines, it’s all for waste,” Parker said.
Read Letter to Parker from the Pilots Union here
Rich Slivocka State of the Airline Meeting January 29, 2016
Watch the Introduction and Statement by Retiree, Rich Slivocka to CEO, Doug Parker