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changes to personal information
MAINTAIN ACCURATE INFORMATION FOR COMPANY BENEFITS AND TAX DEDUCTIONS
UPDATE MY INFORMATION
With our transition to Employee Central, our new HR system for all team members and retirees, some of our procedures for updating information have changed. Whether your marital status or name changed, or you need to update your address, please complete the Retiree Personal Data Change form and return it to American Airlines HR Services.
- Mail: Retirement Services Department
PO Box 619616 MD 8A207
DFW Airport, TX 75261
- Fax: (682) 275-9007
- Email: Retirement.Services@aa.com
It could take up to (5) business days after we receive your request for your changes to take effect, and depending on your change, you may need to take a few additional steps to ensure your update is reflected in all your records.
American Airlines Federal Credit Union Members: Changes will not automatically be reflected in your AAFCU records. Please contact the Credit Union to make changes directly.
OTHER ADMINISTRATIVE SERVICES
If applicable, please contact administrators for the following benefits separately to update contact information:
- Fidelity (401(k)): 1-800-354-3412
- COBRA: American Airlines Benefit Service Center (888) 860-6178
- Retiree Dental: Call MetLife (800) 474-7371
- Supplemental Medical: HealthFirst TPA - P.O. Box 130217, Tyler, TX 75713-0217 or call (800) 711-7083
My 401(k) Beneficiaries
Change your 401(k) beneficiaries
PENSION TAX INFORMATION
If you are receiving an AA pension and you change your State of Residence, you may need to make changes to your state withholding allowance.
You can make this change on the Pension Service Center.
PILOT PENSION PLANS
Please email Retirement.Services@aa.com to request a tax change.
FEDERAL TAXES
Federal form W-4
View/Update your Federal tax withholding election
Access your W-2U.S.-based retirees who previously registered for an electronic Form W-2 can access their 2017 or later Form W-2s for wages electronically by visiting ADP.
Haven't registered to recieve an electronic W-2 yet?
Sign-up NOW! Follow these steps to create an account:
- Visit ADP
- Click Register Now
- When prompted for a Registration Code, enter: amairlines-w2
- Click Next to set up an account and receive your W-2 electronically
- Complete the fields to set up your account with ADP. You’ll need to know the following information:
- Control number – Employee ID: Your six-digit AA ID (if your AA ID is less than six digits, please use leading zeros)
- Control number – Company code: V05 (that’s the letter V, number zero, number five)
- SSA Number: Your Social Security number
If you have any problems creating your account with ADP or need to access a W-2 from 2016 or earlier, the Payroll Service Center is here to help.
You can reach them at 1-800-447-2000 (option 1 followed by option 6), or via email at psc@aa.com.
Monday–Friday, 7 a.m.–5 p.m. Mountain time.
UPDATE MY INFORMATION
EMPLOYEE & RETIREE CENTRAL
EMPLOYEE & RETIREE CENTRAL
EMPLOYEE & RETIREE CENTRAL
AA has transitioned to EMPLOYEE CENTRAL which is a new HR System
for employees and retirees.
You will also need to make additional notifications to other administrators
to ensure your update(s) is reflected
in all of your retiree records.
Contact administrators for the following benefits separately to update personal changes and contact information.
________________________________________
Fidelity 401(k): 1-800-354-3412
COBRA: American Airlines Benefit Service Center (888) 860-6178
Retiree Dental: MetLife (800) 474-7371
Supplemental Medical: HealthFirst TPA
P.O. Box 130217, Tyler, TX 75713-0217
or call (800) 711-7083
CHANGE PERSONAL DATA
EMPLOYEE & RETIREE CENTRAL
EMPLOYEE & RETIREE CENTRAL
CHANGES TO YOUR PERSONAL DATA
It may take up to (5) business days for the updates to be updated in the system.
To obtain and print a copy of the
Retiree Personal Data Change Form
you must log-in to the AA retirees website
You can access this FORM
on the HOME Page,
in the Right Margin,
by Clicking on
UPDATE MY INFORMATION
________________________________________
Change in Marital Status
Name Change
Update Mailing Address
________________________________________
Print and Complete the
Retiree Personal Data Change Form
U.S. MAIL
American Airlines HR Services
P. O. Box 619616, MD 5146 HDQ1
DFW Airport, TX 75261-9616
Or
FAX: 817-967-6335
Or
EMAIL : Retirement.Services@aa.com
AAFCU
EMPLOYEE & RETIREE CENTRAL
AAFCU
AMERICAN AIRLINES
FEDERAL CREDIT UNION
Changes to your personal data will NOT automatically be updated in your
AAFCU records.
You must contact the Credit Union to make any changes directly with them.
Feb. 14, 2020
AACU is moving to the
Robert L. Crandall Campus
New STREET Address
AACU
14050 FAA Blvd.
Ft. Worth, TX 76155
New MAILING Address
AACU
P. O. Box 619001
MD 2100
FW Airport, TX 75261-9001