PAGE INDEX - MY ID TRAVEL

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ACCESSING  MY  ID  TRAVEL

You can access My ID Travel through the American Airlines' Retirees' Website. 

www.retirees.aa.com  OR   myidtravel@aa.com.  

ZED is are reduced rate standby fares 

on other airlines for employees and retirees.

AA currently has ZED agreements 

with more than 100 carriers.

My ID Travel is an on-line tool that provides employees and retirees with the ability to purchase ZED tickets.  

The on-line tool is 'MOBILE' friendly.

TICKETING & REFUND REQUESTS

AA REFUND REQUEST

If AA is the ticketing carrier (ticket number begins with 001) then all refund requests can only be refunded by AA.  If AA issued the ticket contact American Airlines at myidtravel@aa.com.  

OTHER AIRLINE REFUND REQUEST

If  another airline is the ticketing carrier and you are unsure about a charge, or need assistance with your refund, you will need to contact the ticketing carrier.  

You will find other airline contact details in the ID Agreements tab on the MY ID TRAVEL site. 

FLIGHT LISTINGS  

When AA is the ticketing carrier, the ticket number begins with 001. 

• You MUST create a flight listing with the other airline in a separate transaction. 

How to Create Flight Listing on Another Airline

• You MUST check the ID Agreements page to determine how to create a flight listing for travel on the desired airline. 

Some Airlines require a separate flight listing directly with them.  

eg.     

BA has a separate site for listing after you buy the ZED.    Www.flyzed.info/ba   

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When the OTHER AIRLINE is the ticketing carrier (ticket # does not begin with 001) a flight listing is created for you automatically by the airline you are traveling on at the time of 

ticketing.

• You DO NOT have to create a separate flight listing with the other airline.