To those who have suffered the loss of a loved one, a family member, or a friend to COVID-19, we are deeply sorry for your loss and send our condolences to you during this very sad time. Please be comforted to know that you are in our thoughts and prayers.
FACE COVERING REQUIREMENTS
All passengers 2-yrs. and older are now required to wear face coverings at airports and on-board the aircraft to keep customers and employees safe. Due to the safety risk of asymptomatic COVID-19 transmission by individuals without face coverings, all customers must wear a face-covering from the time they enter their departure airport and not remove it until they exit their arrival airport. No exemptions will be granted.
This updated policy expands the customer face-covering requirement to include ALL AREAS of the airports at which AA operates, including Admiral Clubs.
When we travel as retirees (or when your eligible travelers fly); we MUST wear face coverings throughout the entire travel journey. Just as customers who do not comply with the face-covering requirement cannot travel with us, non-revenue travelers, including you, and your eligible travelers will not be able to travel with us using your travel benefits.
If you or any of your eligible travelers do not properly wear a face covering while traveling, your travel privileges will be suspended for 30 days. If non-compliance continues, you risk losing your travel privileges until the face-covering requirement is no longer in place.
One of the most effective ways we can all keep each other safe is by wearing a face covering. That's why they are required for retirees and customers throughout their journey with us. It is also important that the face coverings we all wear are effective. Face-coverings with valves or vents are not permitting while traveling on AA.
As a result of the global pandemic from COVID 19 AA's destinations and flight schedules are constantly being updated; please refer to the American Airlines website.
Please ensure you review possible schedule changes and discontinue routes at the following link.
You can always verify what carry-on items are permitted by the TSA. During the COVID 19 pandemic - there have been some changes to the rules.
TSA is allowing one liquid hand sanitizer container up to 12 ounces per passenger in carry-on bags until further notice.
Passengers can expect that these containers larger than the standard allowance of 3.4 ounces of liquids permitted through a checkpoint will need to be screened separately, which will add some time to their checkpoint screening experience.
Please keep in mind that all other liquids, gels and aerosols brought to a checkpoint continue to be allowed at the limit of 3.4 ounces or 100 milliliters carried in a one-quart-size bag.
TSA Pre✓® provides expedited security screening benefits for flights departing from U.S. Airports. Global Entry provides the TSA Pre✓® benefit plus expedited U.S. Customs and Border Protection screening for international air travelers when entering the United States. TSA Pre✓® costs $85 and Global Entry costs $100 for a five-year membership. Travelers interested in Global Entry must apply through the Trusted Traveler Program website.
U.S. Customs and Border Protection (CBP) announced last week to postpone the previously announced reopening of Trusted Traveler Programs (TTP) Enrollment Centers until at least August 10, 2020.
Trusted Traveler Programs applicants who scheduled interviews at enrollment centers in July and early August must reschedule their appointments on or after August 10 by logging into their Trusted Traveler Programs account and using the online scheduling tool. Each applicant now has 485 days from the date that CBP conditionally approves his or her application to complete the enrollment process. In addition, CBP will extend for up to 18 months the Trusted Traveler Program benefits of members who apply for renewal before their current membership expires.